Shipping policy
At Elegancia Fina, we understand how important it is for your jewelry to arrive quickly and securely. That’s why we strive to process and ship your order as promptly as possible.
Order Processing
All orders are processed as soon as possible, typically within 1–2 business days of receiving your confirmation email. Please note that orders placed on weekends or holidays will be processed the following business day.
During peak seasons or promotional events, processing times may be slightly extended, but we always work to get your order out quickly.
Fast, Reliable Delivery
Once your order is processed, it will be shipped using a reliable, expedited service to ensure fast and secure delivery. Most orders arrive within 2–10 business days, depending on your location. You will receive a shipping confirmation email with tracking information as soon as your order ships.
Shipping Restrictions
Currently, we are only able to accept online orders shipping to addresses within the United States.
We do not ship internationally at this time.
To ensure secure delivery, Elegancia Fina does not ship to P.O. boxes. However, you may use a P.O. box for billing purposes when placing your order.
Shipping Fees
Shipping costs are calculated at checkout based on your order total and selected delivery speed. We occasionally offer free shipping promotions, so be sure to subscribe to our newsletter for updates.
Need Help or Have a Complaint?
Customer satisfaction is our top priority. If you have any concerns or complaints regarding your shipment, please don’t hesitate to reach out to us.
Email us at support@eleganciafina.com with your full name and order number, and a member of our team will be happy to assist you promptly.