Frequently Asked Questions

1. How should I care for my jewelry?
To keep your jewelry looking its best, store it in a cool, dry place away from direct sunlight. Clean it regularly with a soft cloth and avoid exposing it to harsh chemicals, such as perfumes or cleaning agents. For specific materials, like pearls or gemstones, follow special care instructions.

2. How do I determine my ring size?
You can measure your ring size at home using a piece of string or a strip of paper. Wrap it around the base of your finger and mark where it overlaps. Measure the length against a ruler to find your size. Alternatively, visit a jeweler for a professional fitting.

3. What is the difference between gold, silver, and platinum?
Gold is a popular precious metal available in various karats, with 24K being pure gold. Silver, often alloyed with other metals for durability, is typically available in sterling (92.5% silver). Platinum is a rare, dense metal known for its durability and hypoallergenic properties, often used in high-end jewelry.

4. Can I wear jewelry while exercising or swimming?
It’s best to remove jewelry before engaging in physical activities or swimming. Sweat, chlorine, and saltwater can damage certain materials and reduce the lifespan of your pieces.

5. What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase. The item must be unused, in its original packaging, and in Perfect condition. Please refer to our Returns page for more details.

6. Is the jewelry authentic? Absolutely! All our jewelry is crafted from high-quality materials such as solid gold, sterling silver, and platinum, and many pieces feature certified gemstones. Each item comes with a certificate of authenticity when applicable.

7. Do you offer any discounts or promotions? We regularly offer promotions and seasonal sales. To stay updated on discounts, subscribe to our newsletter or follow us on social media for the latest offers.

8. Do you ship internationally? Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more details.